Privacy Policy (New Zealand)

Last Updated: October 2025

Musashi Japanese Cuisine (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).
This policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an online order, or contact our restaurants.

1. Information We Collect

We may collect the following information when you use our services:

• Personal details: Name, phone number, email address.

• Order information: Items ordered, date and time, total amount paid.

• Payment details: Processed securely through our third-party payment provider (we do not store full credit-card numbers).

• Device and usage information: IP address, browser type, and pages visited to help improve our website’s performance.

• Feedback or enquiries: Any information you provide via our contact forms or email.

2. How We Use Your Information

We use your information to:

• Process and manage your orders.

• Communicate with you about your order or enquiry.

• Improve our menu and customer service.

• Meet legal and regulatory requirements.

• Send occasional service-related updates (if you have opted in).

3. Information Sharing

We only share your personal information when necessary to fulfil your order or comply with legal obligations.
Your information may be shared with:

• The Musashi Japanese Cuisine restaurant where your order was placed.

• Our secure payment provider (for processing transactions).

• IT and service providers who assist with our website operations.

We do not sell or rent your personal information to any third party.

4. Data Security and Retention

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Your information is retained only as long as necessary to fulfil the purposes for which it was collected or as required by law.

5. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.
You can choose to disable cookies in your browser settings, but some functions may not work properly as a result.

6. Access and Correction

You have the right to access and correct any personal information we hold about you.
To request access or correction, please contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be posted on this page with the effective date shown above.

8. Contact Us

Musashi Japanese Cuisine – St Heliers
64 Waimarie St, St Heliers, Auckland
📞 09 575 2827

Musashi Japanese Cuisine – Milford
212 Kitchener Rd, Milford, Auckland
📞 09 489 5977

If you have any questions about this Privacy Policy or how your information is handled, please contact us at the details above.